Refund and Return Policy:
Thank you for shopping @swagat mysore
kindly read our policy carefully.
This is our policy details for
return, cancellation & refund policy of swagat mysore.
NO EXCHANGE POLICY/ REPLACEMENT ONLY IF DAMAGE
UNBOXING VIDEO IS MUST FOR ANY CLAIM.
CANCELLATION POLICY:
Once order is placed, it cannot be cancelled for any reasons.
RETURN POLICY:
we accept the returns in the following cases:
- Received a damage product or received a different product then what you have ordered.
- Report us within 24 hours through email or WhatsApp with the images/ videos of damaged or wrong product delivered.
- Upon authorization of returns, we will offer you an exchange.
- Returns should be sent through reputed courier services, with original packing and cost should be borne by the buyer.
- We do not offer refunds once a product is purchased. we will replace it only if there is damage in transit or wrong product delivered.
- DAMAGED PRODUCT – once we confirmed as damaged, please send back the product to our address by courier within 48 hours.
NOTE:
In case of damage please provide proper unboxing 360 degree view video from opening to till item check, else we are extremely sorry to say that your damage claim will not be accepted.
REFUNDS:
- 100% refund will be given, if product is not available or we find any defect during dispatch or in case of no delivery services at your place.
- Mode of refunds – online payment – within 7 working days.
- For any other questions or clarifications, please reach us out through WhatsApp or email. We are glad to help you.
Contact Us
If you have any questions about our refund and return policy, please contact us at swagatmysorehelp@gmail.com.